Chaivik (“we”, “us”, or “our”), operating from Siliguri, West Bengal, is committed to respecting and protecting the privacy of visitors and customers (“you”, “your”) to our e-commerce website chaivik.com (“Site”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services. If you do not agree to this policy, please do not use our Site.
Information We Collect
- Personal Information: Name, address, email, phone number, payment details, etc. provided during account creation, purchase, or contact.
- Automatically Collected Information: Device information, IP address, browsing activity, cookies and similar tracking technologies.
- Cookies: We use cookies to enhance browsing and allow website features. You may opt-out or set browser preferences to reject cookies.
How We Use Your Information
- To process orders and payments, deliver products, and manage site accounts.
- To communicate (order updates, customer support, offers).
- For marketing (with your consent), analytics, and improving website features.
- To comply with legal obligations and prevent fraud.
Sharing and Disclosure
- Third Parties: We may share information with payment processors, shipping providers, analytics, and marketing platforms (such as Google Analytics) as required to operate Chaivik. Each party’s policies and data practices apply.
- Legal Compliance: Data may be disclosed to government or law enforcement authorities if required.
- We do NOT sell your personal information to third parties.
Rights & Control Over Data
- You may access or modify your personal information in your account settings.
- You may unsubscribe from marketing communications at any time.
- To request deletion or changes to your personal data, contact us at [Insert email/contact form].
Data Protection
We implement security measures to safeguard your personal data from unauthorized access, disclosure, or misuse. While no online transmission is 100% secure, we strive to protect your data using industry best practices.
Retention
Personal data is retained only as long as necessary for the purposes described above or as required by law.
Children’s Privacy
Our website is not intended for users under the age of 18, and we do not knowingly collect data from minors.
Changes to This Policy
Updates to this Privacy Policy may be posted here. Please review this page periodically.
Contact Us
For questions about this policy or your data, please contact: teacare@chaivik.com or through our website contact form